Email Services Not Work

Question

i try to send email from App42 HQ (Unified Notifications>Email>Compose)  and get error in App42 HQ Email Log

with this config

host : smtp.gmail.com

port  : 465

ssl : yes

i get  this error :

Error : javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 465, response: -1
	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1949)
	at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:654)
	at javax.mail.Service.connect(Service.java:317)
	at javax.mail.Service.connect(Service.java:176)
	at javax.mail.Service.connect(Service.java:125)
	at javax.mail.Transport.send0(Transport.java:194)
	at javax.mail.Transport.send(Transport.java:124)
	at com.shephertz.app42.paas.app42.email.App42EmailNotifier.notify(App42EmailNotifier.java:126)
	at com.shephertz.app42.paas.app42.email.EmailListener.serviceMail(EmailListener.java:181)
	at com.shephertz.app42.paas.app42.email.EmailListener$1.run(EmailListener.java:138)

and with this config:

host : smtp.gmail.com

port  : 587

ssl : no

i get this error :

Error : com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first. n63sm12140238pgn.39 - gsmtp

	at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2108)
	at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1609)
	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1117)
	at javax.mail.Transport.send0(Transport.java:195)
	at javax.mail.Transport.send(Transport.java:124)
	at com.shephertz.app42.paas.app42.email.App42EmailNotifier.notify(App42EmailNotifier.java:126)
	at com.shephertz.app42.paas.app42.email.EmailListener.serviceMail(EmailListener.java:181)
	at com.shephertz.app42.paas.app42.email.EmailListener$1.run(EmailListener.java:138)

 

Answer 1

Hello Happybabygame,

 

Could you please make ssl value true in case of 587 port config and let me know if you still unable to send email.

 

Regards,

Himanshu Sharma

Comments

i test port 587 with ssl true and now can send email.

thanks Himanshu.