Leaderboard Service Stopped Working: GetTopNRankersFromFacebook

Question

We have been successfully retrieving leaderboard data for our game, but it has suddenly stopped.

We are no longer even getting a success or exception returned.

Is it broken? Please help.

Answer 1

Hello Developer,

 

Could you please share more details like your App name, game name, platform and sdk version in which you are working on. It will help us to provide better support to you.

 

Regards,

Himanshu Sharma

Comments

We responded via email with the details requested.

Addtionally, through debugging we have narrowed down the issue to this one line of code:

LoginManager.scoreBoardService.GetTopNRankersFromFacebook(level, AccessToken.CurrentAccessToken.TokenString, 10, levelHighScores);

This line of code is not returning a Success or Exception.

We are concerned that App42 is not handling the AccessToken properly with Facebook because all of the other App42 Services used in the game are working properly.

Thank you for your timely help in this matter. We are trying to release our game this week!

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Hello Developer,

Apologies for getting late back to you. Could you please let me know your ticket id on support, it will help us to check with your details and provide better support to you.

Regards,
Himanshu Sharma