api.shephertz.com cannot be reached from AWS ec2

Question

We have an emergency for our aws ec2 server. We cannot reach api.shephertz.com from our server. But I can reach it from my own computer.

 

Here is the error log from Nodejs.

 

events.js:85

      throw er; // Unhandled 'error' event

            ^

Error: getaddrinfo ENOTFOUND api.shephertz.com

    at errnoException (dns.js:44:10)

    at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:94:26)

 

 

When I run  " host api.shephertz.com " from terminal. I get:

;; connection timed out; no servers could be reached

 

Answer 1

Hello Bob,

This query is already answered by support team, please check and let me know if the problem continues.

Regards,

Rajeev