Can't change or remove leaderboard entries in the dashboard

0 votes
When I try to remove a leaderboard entry in the dashboard, it gets removes from "Scores" , but stays in "LeaderBoard", and is still accessible by the API, even though I get a "Score deleted successfully" message.
I get "Something went wrong" if I try to update that entry's score.
This wasn't the case a week ago.
asked Mar 17 in Operations and Maintenance by rakka.chama (10 points)

1 Answer

0 votes
Hi Rakka,

 

Please share your app name, game name, user name and the score of user which you are trying to delete? We will check at the backend and delete it for you. Also, we will make sure that you will never face this issue again.

Regards,

Himanshu Sharma
answered Mar 20 by hs00105 (1,935 points)
Deleting the entries works again, I deleted them myself.
Download Widgets
Welcome to ShepHertz Product line forum, where you can ask questions and receive answers from the community. You can also reach out to us on support@shephertz.com
Migrate from Parse to ShepHertz App42
...