Database query Timing out

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We can t load our website anymore. About 1200 users... Any query on the database, in the storage service is timing out. Even on the dashboard --> spinning wheel for 60 seconds and then times out and show no collections in the database. That's pretty bad. anyone ?
asked Dec 6, 2019 in Operations and Maintenance by romain (16 points)

1 Answer

0 votes
Hi Romain,

Apologies for the inconvenience caused.

There were some cloud infrastructure issues occurred. We are working with the cloud team on the priority basis, we will get back to you as soon as possible.

 

Regards,

Priyanka Singh

App42 Team
answered Dec 10, 2019 by priyanka.singh (186 points)
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