Leaderboard getTopNRankers() is very slow and often does not work

0 votes

I am a developer based in Ireland and am testing the App42 Leaderboard service. When using the Leaderboard function getTopNRankers(), it only works intermitently and is very slow in most cases.

Can this be fixed and we could not launch with this service.


asked Jul 26, 2015 in App42 Cloud API-BaaS by peter.lynch (10 points)

1 Answer

0 votes
Are you testing on old created game? Try to create a new game and test on it, and it should be fine. Newly created games are optimized for better performance and will not create any issue.

If problem still persist, drop an email to support@shephertz.com and we will investigate.


answered Jul 27, 2015 by ajay123 (899 points)
I experience the same problem. approximately 50% of the time when calling getTopNRankers() there is 30 000 ms delay, the other 50% of the time the delay is normal (50ms). There are no other api calls made during the  getTopNRankers api call.

 The game is approximately 6 months old.
If possible try to create a new game and should be fine. Please drop an email to support@shephertz.com if you are in production and can not create a new game.
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