Hello Kunal,
Greetings!!!
Unfortunately, you have missed to attaching the sample.
Please share the below information with us:
1. Are you uploading this JSON document through API or directly from the AppHQ?
2. If uploading through the API please share the internal logs using the code after the initialization:
App42Log.SetDebug(true);
3. Please share your attachment with us
It will help us to provide better support to you from our end.
Regards,
Priyanka Singh
App42 Team