Where is the support team, part 2?

Question

Hi, I asked a question Javascript channel last week, and I still have not received a responce. Is the web team working on it? Thank you

Answer 1

Hi,

Apologies for the delayed response.

Team is looking into it and will give an update asap.

Thanks

Answer 2

Impressive,

if I have an issue, I shouldn't open it in the corresponding channel, but in this channel. Nobody is looking at the other channels!!!

 

I am sorry to say this, but you have a terrible support team!! Also, who is going to compensate me for the damage that you did to my site?

Comments

The problem has been sorted out, please go ahead and check.
I can understand your concern and it will not happen again that I can assure you.
Please check and let me know if you have any further query, I will be happy to help you.

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It is fixed. after 4 days!!!
For 4 days all the users who visited my site were not able to start an online game. Hopefully, on the mobile clients I am not connecting to your server through ssl, because if I had, I would also have lost all those users.
Who is going to compensate me for the damage that you did to my site?

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I still haven't heard from the support team.
Who is going to compensate me for the damage that you did to my site?

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Hi,

Could you please raise this query at the (support@shephertz.com), It will help us to provide better support to you from our end.

Regards,
Priyanka Singh