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App42 backend API service status

0 votes
 
Some of our App42 cloud API users might face latency issues when connecting to our backend. We are working on it and will update this thread once resolved.
asked Mar 12, 2014 in Operations and Maintenance by shepAdmin (111 points) 1 flag
It seems that the service is not working again. I am getting times of 95100 ms for a simple request.  So the api times out. Any issue?
commented Mar 20, 2016 by Sebastián Galiano (10 points)
seems to work now
commented Mar 20, 2016 by Sebastián Galiano (10 points)

2 Answers

0 votes
do you have any ETA? one day, one week, one month?
answered Mar 12, 2014 by service (10 points)
We expect to resolve the issue in the next few hours.
commented Mar 12, 2014 by shepAdmin (111 points)
any updates?
commented Mar 12, 2014 by jonathan.cortes (56 points)
90 Percent of Services are restored to Normal state at 5:00 PM UTC. Expected to resolve all the services to normalcy in next half an hour.
commented Mar 12, 2014 by shepAdmin (111 points)
Cool - my app is back up and running! Thanks for the support :)
commented Mar 13, 2014 by michaelking (84 points)
+6 votes
All the services are restored to normal at 5:30 PM UTC. Thank you all for your support and patience. A detail analysis of the situation will be posted on blogs.shephertz.com
answered Mar 12, 2014 by shepAdmin (111 points)
Thanks for keeping us posted and quickly resolving the issue :)
commented Mar 13, 2014 by starabc (39 points)
Thanks for the hard work!
commented Mar 13, 2014 by jonathan.cortes (56 points)
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