User logs out very fast / User doesn't stay live for long, disconnects frequently

Question

   I am using simple AppWarp connect user function to connect an user, it does connects, but the connection doesn't stay for long, and it disconnects, and this is so frequent that I am not able to test anything, and is frustrating a lot.. I have written a recovery code too, which tries to connect if connection fails and recoverable, but at some point of time, it never connects and throws failed due to unknown reason. I am not able to figure out the reason behind.

 

Is there anything I am missing?

 

I have found a macro defined as

#define CLIENT_KEEP_ALIVE_TIME_INTERVAL 2  //In second

I changed the value to 2000 to check the effect , it didn't work, it continues to fail always, I have been trying this for 2 days, but the connection is never alive, so that I test my logic.. And too I have seen when I try to connect another user in different instance while a user is already connected disconnection is much more frequent.

 

I need urgent help on this, I am thinking to opt out from appwarp if this doesn't solve, please help.

Comments

I am using the following code for connection.


 void GameEngine::connectToAppWarp(std::string username,const engineConnectedCallback& callback)
{

    if(callback)

        _userConnectedCallback=callback;

    if(!isConnected){

        warpClientRef->setRecoveryAllowance(120);

        warpClientRef->setConnectionRequestListener(_sharedGameEngine);

        warpClientRef->setNotificationListener(_sharedGameEngine);

        warpClientRef->setRoomRequestListener(_sharedGameEngine);

        warpClientRef->setZoneRequestListener(_sharedGameEngine);

        warpClientRef->setChatRequestListener(_sharedGameEngine);

        warpClientRef->connect(username);

    }else{

        warpClientRef->connect(username);

    }

}

void GameEngine::onConnectDone(int res, int reasonCode)
{

    if (res==AppWarp::ResultCode::success)

    {

        if(!isConnected){

            warpClientRef->joinRoom(GameConfig::appwrap_room_id);

            isConnected=true;

        }

    }

    else if (res==AppWarp::ResultCode::success_recovered)

    {

        //call the callback only if user was not connected, if connected and trying to recover.. keep as it is..

        if(!isConnected){

            if(_userConnectedCallback){

                _userConnectedCallback(NULL,failed);

            }

        }

    }

    else if (res==AppWarp::ResultCode::connection_error_recoverable)

    {
        if(!isConnected){

            if(_userConnectedCallback){

                _userConnectedCallback(NULL,failed);

            }

        }else

            connectToAppWarp(GameConfig::getUsername(), _userConnectedCallback);
    }

    else if (res==AppWarp::ResultCode::bad_request)

    {

        if(!isConnected){

            if(_userConnectedCallback){

                _userConnectedCallback(NULL,failed);

            }

        }else

            connectToAppWarp(GameConfig::getUsername(), _userConnectedCallback);
    }

    else

    {

        if(!isConnected){

            if(_userConnectedCallback){

                _userConnectedCallback(NULL,failed);

            }

        }else

            connectToAppWarp(GameConfig::getUsername(), _userConnectedCallback);

    }

}

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