Leaderboard getTopNRankers() is very slow and often does not work

Question

Hi

I am a developer based in Ireland and am testing the App42 Leaderboard service. When using the Leaderboard function getTopNRankers(), it only works intermitently and is very slow in most cases.

Can this be fixed and we could not launch with this service.

Thanks

Pete

Answer 1

Are you testing on old created game? Try to create a new game and test on it, and it should be fine. Newly created games are optimized for better performance and will not create any issue.

If problem still persist, drop an email to support@shephertz.com and we will investigate.

Thaks

Ajay

Comments

I experience the same problem. approximately 50% of the time when calling getTopNRankers() there is 30 000 ms delay, the other 50% of the time the delay is normal (50ms). There are no other api calls made during the  getTopNRankers api call.

 The game is approximately 6 months old.

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If possible try to create a new game and should be fine. Please drop an email to support@shephertz.com if you are in production and can not create a new game.