Push notifications are slow when sent from mobile app

Question

Hi, when sending push notifications via the AppHQ website, I receive them within a second or two which is great. When I use my mobile app to send them, they are taking 5 to 10 minutes. I am not having any issues reaching the Shephertz cloud and all other APIs such as authentication and storage services are performing very well. It is only when I push a message from the mobile app to another user that the slowness is noticeable. When I watch the push logs on the AppHQ website I can tell that the delay is from the mobile app to AppHQ because it takes awhile for the message to show up in the push logs. Once I see the message in the logs, the mobile device receives the push in just a second or two after that. I am using Corona with Android devices. Any suggestions are greatly appreciated! Scott

Answer 1

Hi,

Could you please let me know in which version of Corona you are working on? It will help us to provide better support to you. Also, if possible then please share internal logs of the method. To print the internal logs, put the below line of code just after the key initialization:

 

local App42Log = require("App42-Lua-API.App42Log")

App42Log:setDebug(true)

 

regards.

Himanshu Sharma

Comments

Himanshu, not sure what happened but the push notifications started working normally again. Thanks for your help.