Storage Service(findDocumentByQuery) Stopped working with error code 1401

+2 votes
Hello App42,
Since recently, I started getting the following Error while using Storage Service (Android library).
I have already checked that I am using the correct appId and secret keys. Also, I checked the device's timezone is correct and even tried to turn off Replay Attack Protection.
Storage Service for 'findDocumentByQuery' causing appError:1401, Unauthorized Access; Client is not authorized Error.
Your help is very much appreciated.
asked May 5, 2018 in App42PaaS & BPaaS by ghkdtkdans (20 points)

1 Answer

+1 vote


Apologies for delayed response.

Could you please share below details with us:

1. The exact values of the parameter you are passing in "findDocumentByQuery" API

2. Complete code snippet of the api call alomg with query creation

Also, please add me( as a collaborator to your app in AppHQ dashboard and share your app name for which you have added me as collaborator.

To add collaborator, go to App Manager -> Collaborator -> Add Collaborator and provide above email address.

It will help us to understand the problem in better way.


answered May 7, 2018 by rajeev.etc (1,660 points)
i have same problem ..
any resolution  ?
in GUI also i cannot create manually a collection !
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